Property Management

A carefully crafted Property Management service that you can depend on.

We have woven together the best staff, with the best technology for our landlords and we can do that same for you. Our Property Management service won a Brightest and Best Business Award from the Waverley Council – find out why & how!

Our goals…

 1. No arrears our experienced Property Managers make sure all the checks and balances are in place, so you can feel secure with our property management service.

2. The best market rents & rent reviews – we will rent review existing tenants each year and negotiate the best market price for you at each change of tenant which is especially relevant in a climbing market.

3. Quality tenants – we make sure to check applicants thoroughly and but most of all use our experience from our years of property management to decide if they will be a good fit.

4. Zero vacancy– Our leasing process starts well in advance to ensure we minimise vacancy at a fair market rent.

5. Great maintenance on each property – we have implemented start of the art technology, and also offer a complimentary 6-week check-in inspection to see how the new tenants are treating your home hence any problems are picked up early, and then every 6 months, sending you the report.

6. Depreciation– We are happy to collaborate with BMT Tax Depreciation, should you require a tax depreciation schedule.

Stand out from the rest…

Our Property Management marketing campaign will reflect your home’s unique personality and its location. As a result, we will attract the maximum number of people thus creating competition between prospective tenants.

With Charlotte Peterswald Sydney, your property will be promoted on over 9 different rental platforms. & (Premier advertising on both platforms, so your property will remain at the top & front page of searches. Highly important as 58% of prospective tenants don’t look past the first page),,,,,, and our own website so we don’t miss anyone.

In a tough market, your property must stand out from the rest to be successful.

  • Your property will also be displayed on our large electronic screen on Bronte Road with approximately 20,000 passers-by each day.
  • We work with executive relocation agencies weekly, and will advise them of your property before the campaign even commences.
  • We erect signage in front of your property to attract passing traffic consequently picking up as many potential renters as we can.
  • Our database of prospective tenants will be contacted upon marketing commencement (over 4,500 tenants in database, ready to be notified of your property).
  • Social media is used to kindle interest through our local community. Our research shows that our local community that follows our socials usually will tell friends and family about current listings.
  • We provide a complimentary 360-degree virtual tour for every rental campaign, appealing to interstate professionals and students that aren’t able to physically view the property.
  • As well as the above, we also source tenants from Universities, schools and other unconventional digital platforms to drive even further interest for your property.

We will..

As part of the CP brand, we go above and beyond industry standards and legislative requirements to minimise risk while maximising your investment.

  • Create a top-notch marketing campaign for your home.
  • Flexible inspections – we arrange inspections on demand (i.e. – outside of office hours, in accordance with prospective tenant requirements).
  • Maximise rental return for your investment.
    Carry out careful tenant selection, screening & tenant interviews.
  • Thorough reference checks from previous rentals and workplace checks, to ensure tenant has the capacity to maintain rental payment obligations (and to check if tenants are blacklisted previously from other agencies).
  • Prepare the lease administration and collect the bond.
  • Same-day application processing.
  • Extra inspections where required throughout the tenancy – on demand – (i.e. settling in inspection 6 weeks in and on demand as required in emergencies etc.)
  • Thorough initial condition reports with colour photos – followed up by – routine inspections to ensure that the property is being well maintained, it also gives us the opportunity to identify and report any maintenance issues, before they become a problem.
  • We have implemented state of the art technology with excellent turnaround times – for maintenance reporting that effectively deals with our owners, tenants and trades in one easy step, in accordance with your instructions.
  • Prompt rent collection and bill disbursement with “easy to read” statements.
  • Our owners are not just a number, everyone within the CP office will know about your investment property, even if you have a dedicated PM.
  • Effective and timeous, rent and lease reviews with you and the tenant before the end of the lease.

Improve, don’t just redo – be inspired…

Sometimes, maximising your rental income may require a renovation which improves your investment and immediately adds $$$ value to your asset, and it enhances the appeal in the ever changing landscape that is the Sydney property market.

For a fee we can oversee your project, with our trusted trades, a trained eye, and the esteemed ‘Blakes of Sydney’ who sit in house and are some of Sydney’s best renovation brokers, who offer expert advice and a start to finish service – Click here for some ideas from our blog!

What our owners say…

“I have known and worked with Jillian Wills in her capacity as the managing agent of my properties since January 2000. At all times she has been courteous and efficient both to myself and a variety of tenants she has had contact with over the years. All prospective tenants were always thoroughly checked and vetted for approval before a lease was signed. Jillian always works with “grace under pressure” and no job or request is too much trouble. I would not hesitate to recommend her as a highly professional and capable agent.”

P. Kirby, Property Owner

“As the owner of a number of investment properties I have dealt with the good, the bad and the ugly of the Property Management industry. Having dealt with Charlotte Peterswald Real Estate, I can confidently say that her dedication to her craft and commitment to providing an excellent service is second to none.

Jo N., Property Owner

“I am a retired real estate agent so I know how difficult it is to provide a platinum service. This is what Charlotte’s office has provided me. The staff are super friendly and efficient. I highly recommend this agency.”

Tim O., Property Owner

Our team…

Eastern suburbs:

Alexander Nicol, Leasing Manager

Alexander’s role is solely to get you the most suitable and respectful tenant, as fast as possible. Alex does this by showing tenants your property as often as demanded and when they want and by creating a campaign that stands out above all others.

With a friendly nature and flexible availability, Alex combines his love of negotiating and matching the right tenant to your property to ensure your property is always filled.

Chantelle Lark, Property Manager

Chantelle is a born and bred eastern suburbs local and is happiest when working with people. She has developed a keen eye for enhancing a customer experience from her many years within the hair & beauty industry. She is utilising those well-honed skills to ensure that every task she completes within the Charlotte Peterswald brand is completed with precision and care.

Jillian Wills, Senior Property Manager

Alex works with Jillian and together they decide on the best tenant as Jillian has over 26 years’ experience in the area as a Property Manager. Jillian’s strengths is being one of the most knowledgeable on legislation, and she can easily answer the day to day questions that arise in this industry from owners and tenants using her accumulated wisdom. Jillian has a loyal following of owners from many years.  Jillian has a carefully curated roster of tradespeople who charge fairly and attend promptly. Jillian also has a great eye for a tenant that might cause problems later.

Nicky Dry, Senior Property Manager & Business Development

With a real estate career of over 14 years and spanning over 2 continents in Sales and Property Management, Nicky firmly believes in delivering a “high touch” experience, every time. Nicky has a genuine flair for people, she establishes and nurtures relationships with ease and care – this forms an integral part of her negotiation skills within the real estate industry. She is solutions focussed, results driven, and always has her client’s best interests at heart.

Charlotte Peterswald, Director & Head of Sales

Our agency is led by Charlotte Peterswald, who has over 25 years of real estate experience in Sydney and Tasmania, in the Sales and Property Management circuit and has accumulated various awards of excellence over the years.

Helping you when you’re away…

Finally, our property management mail service is perfect for expats or when you’re travelling. Redirect mail to us and we can scan and send on or pay.

To avoid late payments, let us take care of your bills and mail – missing important bills or letters is no fun for anyone so let us back you up. Property Management relies on great systems which we have spent time putting in place, so you can get on with other more important things!





Charlotte Peterswald Eastern Suburbs

326 Bronte Road, Waverley NSW 2024

Phone (02) 8313 9578

Sales –

Leasing –

Open Monday to Friday 9am to 5pm

Charlotte Peterswald North Shore

65 Military Road, Neutral Bay 2089

Phone: (02) 9969 8600

Sales –

Leasing –

Open Monday to Friday 9am to 5pm

Click here to find us on Google!